Emergency Security Guards – 24/7 Rapid Response Security

Our Emergency Security Guards and Related Services on Offer

Most commercial office and retail entities enter security contracts anticipating conventional situations where such services are needed. Examples of this include wildly increased footfall expected during scheduled events like Black Friday sales. However, such contracts fail to account for common unexpected emergency security scenarios, such as store gate breaks late at night, or electrical fires starting due to faulty outlets.

It’s important for commercial businesses to hire service providers experienced in and ready for a wide range of scenarios and possibilities. This post goes over the whys and hows around UVS’ approach.

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24-Hour Security Services & Availability

Contrary to common misconception, organic emergencies like electrical fires can occur at any time. Inorganic security emergency situations — such as a break-in — are typically planned to be attempted when proprietors least expect them. Our 24/7 service guarantee allows clients to rest assured that trained personnel will always be available to respond to a call.

Our response protocols are backed by continually evolving communications technologies that enable us to track fleet vehicles and coordinate teams in real time. This optimises immediate service availability and personnel readiness during any emergency you may have.

We believe experienced, reliable, and proactive security services should be available to all, without costing an arm and a leg.

Our Core Areas of Expertise

At UVS Group, we focus our training around key security fundamentals that establish adaptable and reliable emergency response systems. These are:

Operations
Planning
Logistics
Management

All personnel receive education, hands-on training, and instruction in these core areas. This prepares them to provide an appropriate and effective response to any emergency call or alarm as part of a team.

An Integrative & Systemised Approach

Upon meeting with our clients, we take great care to make them one with our emergency response system. We do this by informing them of the need for vigilance, common emergencies in their particular sector or industry, and risk factors in their unique floor plans or facility layouts. Once the client is integrated into our response system and sound protocols are established, providing stellar and comprehensive service becomes that much easier.

Adaptable Security

We individualise our protocols by client, and these are detailed at length in our contracts to provide full transparency and opportunity for their input. However, we do assume a number of generalised roles applicable to all client types and facility layouts, including:

Evacuating all endangered persons from high-risk environments
Alerting clients as well as first responders immediately following threat identification
Ensuring the safety and secure status of people and client premises
Crowd control during high risk situations prone to causing panic or disorientation

General best practices aside, our protocols are designed on a per-client basis — varying based on scale of premises, number of employees, and other important factors. Their own input also greatly influences the protocol design process. One client, for instance, may require our first priority in an intruder scenario to be to locate and investigate the threat, securing the area as quickly as possible. Another may prefer that we immediately notify a specific member of upper management, and focus our efforts toward relocating employees to safety until police arrive.

Why protocols are important

A well-designed protocol offers a multi-layered security response that can save lives and prevent client-side loss of assets. As an example, in an armed robbery scenario, a guard immediately informing the branch manager, activating the store’s distress alarm, and contacting a UVS dispatcher has accomplished several damage control measures in a very short amount of time.

As the police make their way to the area, the branch manager can lock down onsite safes, shut down computer terminals, and alert his or her supervisor. Our dispatcher can immediately coordinate with teams in the area to assist in the situation, as well as put in secondary calls to first responders nearby. This layered security response makes it much less likely that a crime can be committed, employees harmed, or assets lost or damaged in an emergency.

Urgent hiring

To support security guards we can provide to serve onsite, UVS also offers trained personnel who can assist in emergency situations on an ad hoc basis. Feel free to contact us for more details.